Effective Date: 23 March 2026

Welcome to Book My Cook (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website or mobile application (the “Platform”) and services (“Services”).

By using our Platform, you agree to this Privacy Policy.

1. About Us

Book My Cook is a platform that connects users with independent chefs for in-home cooking and party chef services.

2. Information We Collect

a. Personal Information

• Name, phone number, email address
• Address and location details
• Profile information (if provided)

 

b. Booking & Transaction Data

• Booking details and preferences
• Payment details (processed via secure third-party providers)

 

c. Device & Technical Data

• IP address, browser type, device type
• Operating system and usage data

 

d. Communication Data

• Chats, calls, and support queries
• Feedback and reviews

 

3. How We Collect Data

• Direct interactions (registration, bookings, forms)
• Automated technologies (cookies, analytics tools)
• Third-party services (payment gateways, analytics providers)

4. How We Use Your Data

• To provide and manage bookings
• To connect you with chefs
• To process payments
• To improve our platform and services
• To send updates, notifications, and offers
• To ensure safety and prevent fraud

5. Sharing of Data

We may share your data with:

• Chefs (only necessary booking details)
• Payment gateway providers
• Service partners and support teams
• Legal authorities (if required by law)

We do not sell your personal data.

6. Cookies & Tracking

We use cookies and similar technologies to improve user experience, analyze usage, and personalize content.

7. Data Security

We implement appropriate security measures to protect your data. However, no method of transmission over the internet is 100% secure.

8. Your Rights

• Access and update your personal data
• Request deletion of your account
• Opt-out of marketing communications

9. Data Retention

We retain your data only as long as necessary to provide services and comply with legal obligations.

10. Third-Party Services

Our platform may contain links or integrations with third-party services. We are not responsible for their privacy practices.

11. Account Deletion

You can request account deletion by emailing us. We may retain certain data as required by law.

12. Changes to Policy

We may update this Privacy Policy from time to time. Continued use of the platform implies acceptance of the updated policy.

13. Contact Us

Email: info@bookmycook.co